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MEDIATION TIPS
By Kevin Thomas
McIvers
A
monthly series of short articles on successful mediation advocacy.
Tip
# 9: “Opposing Counsel -
Your Ally in Mediation.”
The
attorneys in mediation share one goal:
getting to an acceptable settlement. A
lot of factors influence whether that occurs.
Have you ever asked yourself this question:
“Who around the mediation table has the greatest power to
influence the other party to accept a settlement most favorable to my
client?” It
generally is not the
mediator. Mediators
surely have some influence, but opposing counsel is the person that
you most need to make the deal.
He may even be the de facto decision-maker, and virtually always has the power to stop
progress toward settlement. If
opposing counsel is not willing to make the deal, it will not happen.
If
this is true, why not make the attorney across the table your
professional ally, to the greatest extent possible?
Now, I can hear the skeptics objecting:
“She is not my ally. She is here to make the worst
deal for my client, not the best.”
True, to a degree. Attorneys
in mediation certainly have the ethical duty to zealously advocate.
Within that context, we all see that there is a dramatic range
in the degree of professional cooperation among our colleagues.
The best negotiators
support the opponent in the difficult task of seeking resolution, even
helping the other party to see a “win” in the outcome, while
creating a favorable settlement for their own client.
How
can you make opposing counsel an ally in the process, while skillfully
working toward a good settlement?
First, distinguish between the “process,” and the final
settlement terms. Prepare
carefully for mediation, with a negotiation strategy and a target for
settlement. Then use the
process in a way that supports your opponent, while you execute your
plan for the negotiation. You
need not fear that a cooperative approach will undermine your effort
to get a good result. Nobody
can make you say “yes” to a bad deal.
One
simple way to make an ally in the process is to acknowledge, in the
presence of the other client, the excellent work done by that
attorney. I have heard
attorneys say: “The
excellent job that you did with that witness deposition really changed
my view of the case.” Or,
“This case would not be much in the hands of an average attorney.
You have done a great job.”
Or, “Ms. Jones, your attorney knows that I regard her as one
of the best in the field.” Be
real about such comments, but do not be afraid of them.
You have just helped opposing counsel do their job with the
client, and made them feel good. You
have also given them good reason to reciprocate.
It costs you nothing.
Another
way to support your ally in mediation is to provide useful information
on a disputed issue: share
a witness statement; give a preview of expert analysis; tell them how
you will overcome an obstacle in proof.
When the tough issues come up, some attorneys can not resist a
little jab: “How could
you not understand this? It is all over the records.”
Criticizing another attorney in front of the client or
mediator should always be avoided, and doing so privately will not
help your cause. Do not
needlessly alienate the person who you will soon need to be pulling
for the deal that you want. A
little graciousness while educating goes a long way.
When
a cooperative tone is set, you may ask the opponent for help with your
issues. Perhaps a corporate client needs certain business concerns
addressed that the other side can help with.
An insurance company may need clarification about the scope of
covered losses. A
grieving family may need to hear that something will be done (besides
money) to reduce future risks of the kind which caused a death.
These things are easily accomplished, between cooperative
professionals.
Finally,
the tone set while nearing settlement is critical.
Most settlements can be framed as either a relative win or a
relative loss for either side. Comments
conveyed to (or in the presence of) the other party which let them
know that they have “won,” have convinced you of their sincerity
or credibility, of the significance of their loss (to plaintiffs), or
of the reasonableness of there approach (to defendants), can make the
last move much easier for the other party to swallow.
The attorney who must gloat over the opponent “rolling
over” will have that experience much less frequently, than the
gracious lawyer, who makes compromise as comfortable as possible.
Strive
mightily for success, but be a professional ally with other counsel in
the process of mediation.
Next
month, the final article in this series, will consider:
“The Future of
Mediation.”
Kevin
McIvers is a full-time mediator since 1996, serving California and the Western
United States. He is a Fellow and
Vice President of the International
Academy of Mediators, and a Diplomate of the
Academy
of Distinguished Neutrals.
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